Solution Manager

Since its relaunch in 2001 with version 2.1 the SAP Solution Manager has been established as a  fixed part within an SAP landscape.

Our certified consultants support you during design and application of methods and tools to guarantee operation of your Solution Manager in the most efficient way.

Incident Management within the Solution Manager provides a favourable and simple application for  ticket generation, directly from the SAP Gui surface.  Interfaces to other ticket tools are implemented with common protocols.

System management for administration, technical monitoring with integration into the ticket system or monitoring of your business-critical processes are inter alia possible solutions offered in connection with SAP Solution Manager.  

Change Request Management (ChaRM) enhances the quality of your change processes and enables a simultanous central control. Your Solution Manger documentation provides the basis for structured, optimized and documented applicational testing in course of patch or release changes during test management.  

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XIT-cross information technologies GmbH

CrossIT GmbH is an SAP consulting company located in Austria but operating internationally - as leading enterprise on the Austrian SAP basis technology sector we are used to work with clients from every scale.

Operating-relevant processes are controlled according to ISAE 3402 approved standards and meet therefore international compliance-requirements.

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