Service Center

Due to our long-term experience in SAP service and support and the necessity of assisting our clients the best possible way, the SAP Service Center was founded.

Our service center ensures reliable SAP support and capable service for our customers:

  • highly trained employees offer quick support in context with user problems

  • more complex issues will be handed over to an adviser familiar with your SAP system

We filetrack and report all tickets and ensure thereby auditability. If desired, we offer service meetings on a regular basis to continually ensure you enhancement of quality.

An ITIL certified Service Desk tool is used for documenting and coordinating our services . Specific tasks in the SAP system management are handled with the SAP Solution Manager.

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XIT-cross information technologies GmbH

CrossIT GmbH is an SAP consulting company located in Austria but operating internationally - as leading enterprise on the Austrian SAP basis technology sector we are used to work with clients from every scale.

Operating-relevant processes are controlled according to ISAE 3402 approved standards and meet therefore international compliance-requirements.

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