Remote Management

We generally operate your systems. Whether it is the operating system, SAP basis, monitoring, troubleshooting or tuning – leave this with us and gain resources to focus on your core business!

Your SAP system landscape is observed up to 7x24 with our monitoring tool. Depending on the service level, one of our SAP basis experts will be alarmed in case of a problem and takes - together with an employee of the SAP Service Center - care of the issue. A permanent connection enables us to access your SAP systems and to intervene if necessary.

Should you detect a bug before us or would you like to place a request or a change management? Just use your e-mail, phone or the web interface of our SAP Service Center.

Regular reports inform you about condition and development of your systems. Trouble-free operating on a high level is guaranteed through preventive monitoring including an alarm device.

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Legal Information

XIT-cross information technologies GmbH

CrossIT GmbH is an SAP consulting company located in Austria but operating internationally - as leading enterprise on the Austrian SAP basis technology sector we are used to work with clients from every scale.

Operating-relevant processes are controlled according to ISAE 3402 approved standards and meet therefore international compliance-requirements.

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